Privacy policy - SaaS App Company

COOKIE POLICY

For the proper functioning of a website, small data files called cookies are sometimes stored in your device.

How are cookies interpreted?

A cookie is a small text file that is stored on your computer or mobile device when visiting a website. Because of this, the website may for “remember” your actions and options (such as your registration name, language, font size, and other display options) for a period of time, so that you do not have to re-enter this information each time you visit the website or browse through its various pages. Cookies also help us to better understand your behavior while browsing the website; for example, they show us which products you enjoy the most. After processing such information, we can then create proposals and services that are most suitable for your needs.

How do we use cookies?

A website can work without the use of cookies, but surfing with cookies is more effective. You can also delete or block cookies, but in such cases, some features of this website may not work as expected. Cookies are used to remember:

Your display options, such as the font size, a device used, search results and message options;
Your last visit to the website (for statistical purposes) and the last three visited pages (to assist our helpdesk if you send a request);
Whether you have agreed to the use of cookies on this website.

Personal data

Cookie information is not used to identify you, and we fully control the data that is collected about the use of the website. These cookies are not used for any purposes other than those described here.

How to control cookies?

You can control and/or remove the cookies at your own discretion. You can delete all the cookies that already exist in your device, and you can set most browsers to prevent cookies from being stored in your device. However, in such cases, each time you visit a website you may need to reset some of the options, and some of the services and features may not work.

Cookie rejection

On this website, you can generally allow or disable the use of cookies by clicking on one of the relevant links (allow, do not allow cookies, other).

The Cookie performance details are listed below:

PRIVACY POLICY

Your privacy is important to us. This privacy statement explains what personal data we will collect from you by cooperating with you, by publicly offering you the opportunity to join our team and get to know how we use this data through our products, services, and work.

Personal data collected by us

We collect data in order to work efficiently and to offer the products, services, and works that are best suited to your needs. Personal data is also collected through public non-mandatory offers to join our team (job offers and other forms of cooperation). Some of this data is provided directly by you; for example, by administering organization license data, providing search requests, registering disruptions, contacting us for technical support, submitting data to receive newsletters, by filling out your contact information, or by submitting a resume and cover letter. Some of this data is obtained by capturing how you use our products. We do this by using technologies like cookies, receiving error reports, or collecting usage data from the software running on your device. We also receive data from third parties.

How is personal data used?

We use the collected data so that we can analyze your business activities and provide you with product offers, improve them and tailor their use to your personal needs. We can also use this data to communicate with you, such as by informing you about your account status, offering security updates, and by providing product information. We also use the data so that we can show you more relevant ads in products that support our advertising, or products that are offered by third parties. The CVs and motivational letters we receive are used to assess your competence and other qualities.

How do we protect your data and who do we share it with?

We process your personal information by implementing the appropriate organizational and technical measures. The information collected is considered to be limited to the extent required by law. The information collected is regularly reviewed and is deleted if it becomes unnecessary.

We share the information collected with the competent authorities, as is required by law. The information may be provided to public authorities or the relevant services. The information is also provided in cases where there is a reason to believe that your personal information is being presented illegally.

Your rights

Requests for information about the processed data may be submitted to info@doclogix.lt

You have the right to request the correction of your personal data and/or the suspension of such processing of your personal data if you determine that the data is incorrect, incomplete or inaccurate.

You have the right to request the destruction of your personal data, or the suspension of the processing of such personal data if it is being processed illegally.

You have the right to object to the processing of your personal data when it is being processed or is intended to be processed, for the purpose of direct marketing and illegal exploitation.

If you cannot resolve the issue directly, you can contact the State Data Protection Inspectorate.

Newsletters

We will use the e-mail you provide to us for sending information about offers, news, surveys, promotions, products, services, and other news.

By sending a newsletter, we can collect statistics about the data subject’s behavior in response to the message; for example, whether the e-mail is opened and which links are clicked on. Letters of this kind are usually sent one to four times a week.

E-mails can be used to serve ads through Facebook, Google, and other advertising platforms, by targeting a particular audience.

The data subject has the right to access his or her personal data, to request the correction of incorrect, incomplete or inaccurate personal data, to require limits to the data processing (except for its storage) or the destruction of data (when the consent is cancelled), the right to data portability, as well as the right to reject his/her personal data processing.

The data subject has the right to cancel his/her consent to process his/her personal data for direct marketing purposes at any time:

after receiving a newsletter, by clicking on the link to unsubscribe from newsletters;
by sending an e-mail to info@doclogix.lt

Data management deadline: 2 years from the date of the consent.

We may transfer your personal information to third parties providing specialist services in order to send e-mails or to tailor the nature of our advertising ordered through advertising platforms.

In the case of questions or complaints regarding the processing of personal data, the data subject may contact us at info@doclogix.lt or contact the State Data Protection Inspectorate.

We use the Mailerlite platform to send newsletters. By agreeing to receive our newsletters, you are transferring and permitting the processing of your data in accordance with the Mailerlite Privacy Policy available at https://www.mailerlite.com/privacy-policy

DOCLOGIX APP PRIVACY POLICY

When you use this DocLogix App (hereinafter – the APP), You’re trusting us with your information. We perceive this as a big responsibility hence put effort to protect your information and put you in control.

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

We build a range of services that help our customers to manage their documents and business process. Our services include:

APP
Office management solution
Procurement management solution
DocLogix compliance solution
HR document Management
Work Orders Management
Customer Claims Management
Contract Management Solution
Project Management Solution
DocLogix Time and Expense Tracking/Reporting
Risk and Incident Management
Client Relationship Management (CRM)
Laboratory Management

Personal data collected by us as when the Client uses the APP

We collect data to provide better services to all our Clients, to work efficiently and to offer the products, services, and works that are best suited to your needs. Personal data is also collected through public non-mandatory offers to join our team (job offers and other forms of cooperation). Some of this data is provided directly by you; for example, by administering organization license data, providing search requests, registering disruptions, contacting us for technical support, submitting data to receive newsletters, by filling out your contact information, or by submitting a resume and cover letter. Some of this data is obtained by capturing how you use our products. We do this by using technologies like cookies, receiving error reports, or collecting usage data from the software running on your device. We also receive data from third parties.

Things the Client provides to us

When you download and install the APP, you provide us with personal information that includes your name and a password. You can also choose to add a phone number, payment information, e-mail address and other personal information, referred below.

We also collect the content you create, upload, or receive from others when using the APP. This includes email you write and receive, documents and spreadsheets you create.

Information we collect as the Client uses the APP

We collect information about the devices, which helps us provide features like automatic product updates.

The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request.

We collect this information when the APP on your device contacts our servers — for example, when you install an APP or when a service checks for automatic updates.

Clients’ activity

We collect information about your activity in the APP, which we use to provide you recommendations for services you might be interested in to. The activity information we collect may include:

Purchase activity
People with whom you communicate or share content
Activity on third-party sites and apps that use our services

We use data to build better services

We use the information we collect from all our services for the following purposes:

Provide our services. We use your information to deliver our services, like processing the terms you search for in order to return results.

Maintain and improve our services. We also use your information maintain our services, such as tracking outages or troubleshooting issues that you report to us.

Measure performance. We use data for analytics and measurement to understand how our services are used. We use data about the ads you interact with to help advertisers understand the performance of their ad campaigns.

When DocLogix shares your information

We do not share your personal information with companies, organizations, or individuals outside of DocLogix, except in the following cases:

With your consent

We’ll share personal information outside of DocLogix when we have your consent..

With domain administrators

Domain administrator may be able to:

Access and retain information stored in your APP account, like your email
View statistics regarding your APP account, like how many documents you managed
Change your account password
Suspend or terminate your account access
Receive your account information in order to satisfy applicable law, regulation, legal process, or enforceable governmental request

For legal reasons

We will share personal information outside of DocLogix if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

Meet any applicable law, regulation, government request, legal process.
Detect, prevent, or otherwise address fraud, security, or technical issues.

We may share non-personally identifiable information publicly and with our partners — like publishers, advertisers, developers, or rights holders. For example, we share information publicly to show trends about the general use of our services.

We build security into our services to protect your information

We put effort to protect you from unauthorized access, alteration, disclosure, or destruction of information we hold, including:

We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems
We restrict access to personal information to DocLogix employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

General Data Protection Regulation requirements

We provide the controls described in this policy so you can exercise your right to request access to, update, remove, and restrict the processing of your persoal data. You also have the right to object to the processing of your information or export your information to another service.

We process your information for the purposes described in this policy, based on the following legal grounds:

With your consent

We ask for your agreement to process your information for specific purposes and you have the right to withdraw your consent at any time. For example, we ask for your consent to provide you with personalized services like ads.

When we’re pursuing legitimate interests

We process your information for our legitimate interests while applying appropriate safegurds that protect your privacy. This means that we process your information for things like:

Providing, maintaining, and improving our services to meet the needs of our users
Developing new products and features that are useful for our users
Understanding how people use our services to ensure and improve the performance of our services
Marketing to inform users about our services
Providing advertising to make many of our services freely available for users
Detecting, preventing, or otherwise addressing fraud, abuse, security, or technical issues with our services
Fulfilling obligations to our partners like developers and rights holders
Enforcing legal claims, including investigation of potential violations.

When we’re providing a service

We process your data to provide a service you’ve asked for under a contract. For example, we process your payment information.

When we’re complying with legal obligations

We’ll process your data when we have a legal obligation to do so, for example, if we’re responding to legal process or an enforceable governmental request.